Terms & Conditions


  • REGISTRATION: All students must be registered on our Class4Kids online booking site before attending any classes with Star-Struck Performing Arts Academy. Any medical or additional needs must be disclosed at point of booking so that instructors can build lessons everyone can be involved in. The email address given when registering, will be the one we use to contact you with regarding all academy updates and important information. Please ensure any changes to personal information is updated immediately.
  • PAYMENTS: Payments are to be made before existing students' first class of term via our booking page (link on this website). Any payments made after this will incur a late fee and a new invoice will be issued. New students must pay before their first session. Bookings are non-transferable unless under exceptional circumstances, as agreed by Principal Katie Cooper.
  • CHANGE OF PERSONAL INFORMATION:  It is essential that Star-Struck are made aware of any changes to a student's personal information including:
  • Medical history, allergies, intolerances etc...
  • Emergency telephone numbers
  • Address
  • E-mail address
  • School
  • Social media and photo preferences 

  • REFUNDS: Refunds will not be given where a class has had to be cancelled and/or rescheduled for any reasons beyond Star-Struck's control eg school closure, snow, flood, act of God. Star-Struck will reschedule the class where possible.

  • DROPPING OFF AND COLLECTING STUDENTS/SAFEGUARDING:
  • Academy Classes - Is the parent/guardian's responsibility to ensure their child is dropped off and collected punctually from inside the foyers at Alderbrook School and St Philip's Centre. We are unable to dismiss children from the door into the car parks of these venues and we ask all parents to not sit in cars and wait for children. Late collection will be charged at the teacher’s discretion. The teacher reserves the right to turn a student away if late for a class without prior notice. Written consent is needed if you wish for your child to leave our venues unaccompanied e.g. to meet you in the car park. If this consent has not been received, the instructor will be unable to release your child until a parent is seen inside the building. Star-Struck Performing Arts Academy does not require parents to stay on the premises during classes and politely ask them not to enter the studio once a class is in session.
  • After-School Clubs - It is the parents responsibility to email Star-Struck before Midday if a child is absent on the day of club or has a change of home time arrangements eg going home with a friend, leaving early etc... If a child is absent and the Star-Struck teacher has not been informed by a parent or member of school, the Star-Struck teacher will call the phone number provided by the parent upon registration.
  • Safeguarding - Star-Struck is committed to ensuring the highest standard of safeguarding practice. All teachers, volunteers and staff have had the relevant checks required (DBS check, verification of identity, confirmation of qualifications and character references), awareness and training on specific safeguarding issues that can put children at risk of harm. We regularly give performance reviews and promote continued professional development in this area (please see our policies and procedures section on the website for further information).

MISSED LESSONS: There will be no reduction/refund/discount in fees for absence from class due to holiday, appointment, Covid isolation or non-serious illness. If part of a performance team, continued absence will result in immediate dismissal from the troupe.

ILLNESS: By registering your child with us, you authorise DBS checked Star-Struck staff to administer first aid or take your child to A&E in the event of sudden/severe illness, in which case we will notify the 'contact number' provided. Classes will be refunded in the event of extreme circumstances or medical illness only, sanctioned by Principal Katie Cooper and medical evidence provided e.g. doctors note.

NOTICE TO LEAVE: If a student decides to leave their classes, half a term’s notice must be made. If notice is not given, an invoice for 50% of the next term payment will be issued via email.

UNIFORM: All pupils must wear the correct uniform for each class. Hair must be tied back at all times. Outdoor shoes are not permitted in the dance studios.

LOST PROPERTY: The school cannot undertake any responsibility for loss or damage to personal belongings left on the premises.

DISCIPLINE: Star-Struck expects a certain level of behaviour in class and an individual who is disrespectful to teachers and/or fellow pupils will be asked to leave. No refund will be given.

GPDR: All data is stored securely and parents will only be contacted by a member of the Star-Struck team in the event of an emergency, important academy information, auditions and opportunities for your child, payments or general queries. 

 

OTHER

  • Star-Struck Performing Arts Academy has the right to change the timetable at any time.
  • Some of the information supplied during registration will be used to enter students for examinations or to acquire performers licenses for shows and productions.
  • Physical contact with students will be minimal however it is important for parents to understand that physical contact is sometimes needed to help students with posture, technique and movement. This may be with an instructor or peer.
  • Occasionally there may be photography/videography happening during classes to be used on the Star-Struck website and social media pages. By partaking in our classes, you agree to this. Exceptions will be made if written notice is given to the school. This also applies to the use of names on the Star-Struck website/Facebook and in show programmes.
  • Mobile phones are not allowed in the studio and social media use discouraged whilst waiting between classes.
  • Star-Struck Performing Arts Academy is only responsible for children whilst they are in classes. Any students who remain on site between academy classes are not under the responsibility of our instructors and are expected to behave in a mature manner to avoid disruption to other classes being held.

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COVID-19 TERMS AND CONDITIONS

  • In the event Star-Struck Performing Arts Academy must close due to COVID-19, all classes will move to Zoom or credits will be given for catch up sessions. No refunds will be given at this time.
  • We will ensure that when parents/guardians arrive to drop off or collect their child/children that we maintain the government guidelines of social distancing, ensuring there is 2 metres between everyone. Parents/guardians will not be allowed into the building whilst dropping off/collecting the children. Star-Struck instructors will sign the children in and out safely. Once inside, social distancing measures will be maintained.
  • Additional cleaning measures will be implemented to maintain the highest possible standards of hygiene at all times.
  • We will be briefing the children at registration and regularly throughout the classes regarding hand washing and using and disposing of tissues.
  • We will have a supply of antibacterial hand-gel and request staff and children to use this regularly throughout the classes. 
  • Information posters will be displayed showing how to wash hands properly and effectively.
  • If a child develops a high temperature during the class, parents will be contacted immediately as the child will not be able to stay at the class.
  • If a child begins to show symptoms of a cough/fever, they will be sensitively moved to an allocated area where the child can be kept safe until they are collected.

 

Star-Struck Performing Arts Academy has the right to change these terms and conditions at any time without prior notice